support

contact us

for any questions, issues, or feedback:

support@getsotto.today

frequently asked questions

what sounds does sotto include?

sotto includes five noise colors (white, pink, brown, grey, violet), four nature sounds (rain, ocean, wind, creek), and a continuous spectrum blender that lets you dial in any point between white and brown noise. premium also includes binaural beats.

what is the spectrum blender?

the spectrum blender lets you smoothly transition between white, pink, and brown noise rather than choosing a fixed color. slide the control to find the exact frequency balance that works best for your ears.

what are binaural beats?

binaural beats play slightly different frequencies in each ear, creating a perceived tone that can promote relaxation. sotto offers delta (1-4 Hz, deep sleep) and theta (4-8 Hz, drowsiness) frequencies that layer beneath any sound.

does sotto track my sleep?

with your permission, sotto can read sleep data from apple health and display it alongside your session history. this helps you see how different sounds affect your sleep quality. sotto only reads data — it never writes to apple health.

how do i restore my premium subscription?

open sotto, go to settings (gear icon), and tap "restore purchases." if you're signed into the same apple id you used to subscribe, your premium access will be restored.

does sotto work offline?

yes. all sounds are generated on-device. sotto works without an internet connection.

how do i cancel my subscription?

subscriptions are managed through apple. go to ios settings > your name > subscriptions > sotto, then tap "cancel subscription."

does sotto use my battery while sleeping?

sotto is optimized for overnight use. it uses the system audio engine efficiently and supports background audio. battery impact is minimal — comparable to playing music overnight.